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From the physical.
To the possible.

Electronics, embedded systems, mechanical design, cloud software and applications. Developed with the complete experience in view.

Four layers.
One team.

When the people designing the board, the firmware, the cloud and the app sit together, a product behaves as one thing. That is also what makes it ready for AI.

  1. 1
    App

    Control, schedules and insight.

  2. 2
    Cloud

    Device services, data and AI.

  3. 3
    Firmware

    Embedded systems and over-the-air updates.

  4. 4
    Hardware

    Electronics and mechanical design.

An exploded view of a connected product: a dense production circuit board with shielded radio and processor, memory, power components, a flex cable and the Photon Smart mark in gold, and above it glass layers for firmware, cloud services and an app, joined by a beam of light.

Every layer has a part to play.

01

Electronics & mechanical design.

Shape the physical foundation: sensing, control, interfaces and the way a product fits its environment.

02

Embedded systems.

Define device behaviour and connect physical functions to software interfaces.

03

Cloud & applications.

Bring people, device information and controls together through connected software experiences.

04

AI & agentic workflows.

Use relevant context and permitted actions to explore assistance across products, spaces and operations.

A command is a request.
A result needs evidence.

Identity

Which person, device or service is involved?

Permission

What is it allowed to read or change?

Feedback

What actually happened after the request?

These questions guide the architecture we define for each project, including its connectivity, data handling and failure behaviour.

Start at the right layer.

Bring a new product, an existing system to connect, or a workflow to improve. We work from the constraints outward—defining the integration, the user experience and a practical way to validate the result.

How we work together →

One platform.
Every connected device.

Connect, update, understand and improve products in the field. In homes, hotels, workplaces and well beyond.

100M+devices. Built to scale.
Over the airStaged updates with automatic rollback.
SecureMutually authenticated device connections.
  • Home appliances
  • Hotels
  • Workplaces
  • Energy
  • Industrial equipment
  • Your devices

Photon Smart platform

  • Device connectivitySecure, always-on connections for every device.
  • Over-the-air updatesStaged releases, with automatic rollback if an update fails.
  • BDIBusiness Device Informatics: fleet health, diagnostics and analytics.
  • AI servicesLearn from device data, and act on it within permissions.
  • Apps and APIsBranded apps, dashboards and integrations.

Your whole fleet, in one console.

Follow device health and connectivity, roll out firmware in stages, investigate crashes and errors, and see how products are used, from one device to the whole fleet.

  • Fleet health and connectivity
  • Staged firmware releases
  • Diagnostics and crash analysis
  • Usage and growth analytics

Secure from the device to the cloud.

  • Device securityUnique credentials and encrypted connections for every device.
  • Data protectionData encrypted in transit, with access limited by role.
  • Reliable updatesFirmware that stays current, and recovers if an update fails.
Ask about security for your project

Let’s make it work.

A product, a property, or a new possibility. We’ll start with one useful outcome.